Samsung mobile Nigeria, official statement on Galaxy Note 7
oluwadanie@gmail.com'

Writer and Social entrepreneur.

Though, the Galaxy Note 7, until its death, was not officially introduced to Nigeria, Samsung Mobile Nigeria has issued an official statement about it – like we don’t know what happened already.

Samsung mobile Nigeria, official statement on Galaxy Note 7
Samsung mobile Nigeria, official statement on Galaxy Note 7

Read below;

“We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. For the benefit of consumers’ safety, we stopped sales of the Galaxy Note7 and have consequently decided to stop production.”Samsung remains committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation.

Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device are advised to power down and stop using the device and take advantage of the remedies available at our Samsung Authorized Service Centres.

Although the Galaxy Note7 has not been released in Nigeria, the current Galaxy Note7 users, despite the original place of purchase are kindly advised to visit the nearest Samsung Authorized Service Centre for immediate assistance.

Customers are encouraged to return their Galaxy Note7 to Samsung Authorized Service Centres and be guided with available options. Those who have already returned their Galaxy Note7 will also be contacted from Samsung for their options. “We sincerely apologize for the inconvenience this may cause to customers and partners who have trusted and waited for the Galaxy Note7,” said Emmanouil Revmatas, Director and Business Leader, Information Mobile and Technology, Samsung Electronics West Africa.

For further enquiries, customers are kindly advised to contact the Samsung Call Centre [Toll-free 0800-7267864 (0800-SAMSUNG)]”

Brovo Kim, managing director, Samsung Electronics, West Africa,
Brovo Kim, managing director, Samsung Electronics, West Africa,

It is very considerate of them to have released this statement, even if no case was witnessed in Nigeria – when we’re already battling with greater forces like boko haram – but the Note 7 is gone and hopefully, gone for good. What remains for them is to try to build whatever is left of their brand reputation.

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