Telecoms services'

Writer and Social entrepreneur.

According to the , Nigerian Communications Commission, there has been considerable improvement in the Quality of Service (QoS) provided by telecommunication companies in the first quarter of 2017.

Prof. Umar Danbatta, the commission’s executive vice chairman, revealed this at the presentation of the NCC’s Performance Report by Dr. Joe Abah, director general of the Bureau of Public Service Reforms, to the management of the commission.

But then, according to me, who like to view things in a very practical way, I’d say that there has not been any improvement in the quality. The only improvement I witness was that of an increase in the cost of airtime and data.

Prof. Danbatta also said that Key Performance Indicators (KPIs) that define QoS had been put in place for Mobile Network Operators (MNOs) assessment. “The result of the assessment in the 1st quarter of 2017 has shown improvement in QoS by telecommunication companies,”


POLL: In your honest opinion, has telecoms services improved this year? YES/NO (with instances, if any).

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